Dr. Jan Yager delivers speeches including keynote addresses, conducts seminars or
workshops, or writes about workplace relationships as a way to improve worker (and client
or customer) satisfaction, productivity, and company loyalty.

 BUSINESS PROTOCOL: HOW TO
SURVIVE & SUCCEED IN BUSINESS
(Wiley, 1991; revised edition, 1999, in preparation). 1st prize nonfiction category, 1992
Communications Contest, National Federation of Press Women
FRIENDSHIFTS: THE POWER OF
FRIENDSHIP AND HOW IT SHAPES OUR LIVES
Hannacroix Creek Books, 1999, 2nd edition, revised and updated; 1st edition, 1997;
Vergara [Spanish language edition], 1998; Jaico [India], 1998); Taiwan edition, 1999.
"People get promoted as much with the approval of the people they work with as the
people who are their bosses." -Harold Burson, Chairman, Burson-Marsteller public
relations, quoted in Friendshifts Part 4, "Work and Friendship." Chapter 11,
"How Friendship Enhances Your Career"
MAKING YOUR OFFICE WORK FOR YOU (Doubleday,
1989)
CREATIVE TIME MANAGEMENT FOR THE NEW MILLENNIUM
(Hannacroix Creek Books, 1999). Dr. Yager is also the author of CREATIVE TIME
MANAGEMENT, published by Prentice Hall in 1984)

"You and Your Boss," Personal Excellence, 2/98
"Is Someone Trying to Block Your Advancement at
Work?" National Business Employment Weekly, 12/11/94
"Working Smart in Your First Job." National Business Employment Weekly,
Spring 1992.
"Personal Crisis Versus the Job" Los Angeles Times, 9/18/80
"Permanent Delegation," EXEC, Spring 1995.
"Ten Unbecoming Ways to Get Yourself Kicked Out of Your Job." Newsday,
10/27/91
"Office Communications: Getting the Message Across." Newsday, 4/4/88
"The Power of No!" National Business Employment Weekly, Fall 1988.
"When to Quit: Knowing the Right Way Out." Newsday, 2/16/88
"Company Benefits: Is There a Free Lunch?" Newsday, 2/9/88.
"Crisis Time Management." New York Times syndication release, 1/89.
"A New Trend: Job Sharing." McCall's, 11/74.
"Precaution Best Defense Against Crime in the Office," Newsday 3/15/88
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